Refund policy

1. Requesting a return

To request a return under our store return policy, email xuanbomosvi0@hotmail.com within 14 days of receiving your order.

Include your order number and identify the item you want to return. Contact us before sending the item so that we can provide return instructions.

2. Return shipping

UNITED LUXURY covers the return shipping costs. Contact us to arrange the return shipment.

3. Problems with an item

If an item arrives damaged, is defective or is different from what you ordered, contact us and describe the issue.

4. Refund questions and your rights

For questions about a return or refund, email xuanbomosvi0@hotmail.com with your order number.

The 14-day return request deadline does not limit any rights or remedies available to you under applicable law.

WhatsApp: +852 5742 6080

5. Business contact address

This business contact address is not an automatic return destination. Contact us first for the approved return destination and merchant-paid return shipping instructions.